EASY & FAST SHIPPING
USA: Only $4.95 no matter how much you order
USA Shipping Priority cost only $4.95 per order - no matter how much you order. Priority shipping usually takes 2-5 days in the United States including Alaska and Hawaii. Natural Biology enjoys 99.7% rank of on-time and accurate deliveries.
International Orders: Natural Biology ships to over 50 countries. Cost vary. If Natural Biology ships to your country the customer is responsible for any custom duties, taxes, or other cost and all orders are ship FOB - which means once it leaves our warehouse the customer assumes all responsibilities for the order. FOB, "Free On Board", is a term in international commercial law specifying at what point respective obligations, costs, and risk involved in the delivery of goods shift from the seller to the buyer under the Incoterms 2010 standard published by the International Chamber of Commerce. Tracking information will be forwarded. You have the option of buying shipping with insurance in the event a package does not arrive.
Most orders ship from our North Carolina distribution center; however, some orders ship from locations in Florida or California.
On-Line Order Policy - Customer is responsible for entering the correct shipping address. Customer has total control over their account. Natural Biology will not change customer information or order information. Changes to orders cannot be made once an order is fulfilled and customer email is sent. If order is returned because of a faulty address customer enters, Natural Biology will reship order one time at no charge. Many supplements are made fresh and in the event an order takes more than 5 work days to ship, customer will be notified of ship date. Natural Biology does not provide overnight shipping and request all customers order product well in advance to insure proper time to make and deliver products. Customer support is provided through the "Contact Us" link provided on this website and all emails will be answered within 24 hours. On-line orders receive a 30% discount and customer agrees to all policies and rules if they order on-line. Our model provides high quality products at super discounts with limited on-line support. It has worked well since 2002 but we realize our model may not work for everyone, particularly those requiring lots of support. Our average customers spends over $100 monthly, is well educated, and has an above average understanding of supplements.